Tag: Steven Brazill

A Guide to NADA Education Resources for Members

Dealer members and employees can choose from a variety of content, formats and delivery methods to meet their needs, schedules and budgets. NADA Education resources fall into two broad categories. Let’s take a look.

Where do Obsolete Parts Come From?

So how did those obsolete parts get onto your shelves? Surely, you didn’t put them there on purpose.

Cleaning Up Obsolete Parts: Turn Loss to Profit in Three Moves

So. You’ve awakened to the fact that you have an obsolete parts problem. It’s pushing your expenses up, your productivity and profit down, and driving your best techs away.

How to Sabotage Repeat Vehicles Sales in Seven Steps

For the next few minutes, let’s think of the obsolete parts on your shelves as if they are the first domino in a series within your dealership.

What I Learned About Service Department Economics From My Third-Grade Grammar Teacher

Way back in third-grade, while I was daydreaming in Mrs. Watson’s class, I almost missed a lesson that would be a success-driver decades later.

Parts Obsolescence: The Snakes That Eat Profits, Freeze Working Capital, Scare Your Techs and Poison CSI

They slither through your parts department and feed off your dealership. They’re sneaky. They slink onto your shelves when you are busy or not paying attention. Obsolete parts hide out of sight and out of mind.