Commercial truck sales closed out 2020 with total sales just shy of 410,000 units, a decline of 22.3% from the 2019 total.
2020 came to a close with new-light vehicle sales of 14.46 million units, down 14.7% compared to 2019.
It is my hope that the rest of the industry, including automakers, heed the lessons already learned, and truly listen to what their own customers are telling them about the importance of convenience, flexibility, transparency and fairness in the vehicle sales process.
We want to work with our OEM partners to ensure that the customer satisfaction that is at record levels stays that way.
The three E’s – the elections, the economy and engaging with legislators were at the forefront of day two of NADA’s first virtual Washington Conference.
“Congress needs to hear from you. Tell them how the pandemic has reshaped your business. Share what the auto industry needs to make a strong comeback and prepare for the road ahead.”
As operating in the coronavirus environment is the new normal, the Occupational Safety and Health Administration’s (OSHA) Safe + Sound Week, the week of August 10 to 16, is a good time to evaluate a dealership’s new operating procedures and optimize them for the long haul.
Increasingly stringent data security and privacy laws mean that technology providers will play a critical role in meeting these requirements for dealerships.
As with most industries, truck sales the rest of the year will be dependent on the ability to control the spread of COVID-19.
During this quarter, retail sales recovered much more quickly than fleet sales from the effects of the COVID-19 pandemic.