There have been many reports from healthcare providers, pharmacies, grocers, retailers, utility companies, banks, credit unions and financial service providers, among others, that routine, important customer service calls from are being blocked by the providers because of this protocol. NADA has recently received reports that dealers have also now begun to face these issues on calls made from their dealership.
With the new year less than a month away, it is a good time for franchised new-car dealers to evaluate their websites for accessibility and reaffirm our commitment to website accessibility.
With the annual OSHA Safe + Sound Week upon us, it is a great time to evaluate your dealership’s workplace health and safety and review the tools available to enhance compliance
The FTC announced the second in a series of recent enforcement actions against a variety of small businesses under the CRFA. The announcement outlined two proposed FTC administrative complaints and orders against businesses who allegedly were using form contracts to impede honest customer reviews as well as proposed settlements.