We have pulled through one of the most challenging times of our lives, and I’m confident that we’re well-positioned to take advantage of the new year’s opportunities.
We want to work with our OEM partners to ensure that the customer satisfaction that is at record levels stays that way.
Despite everything that’s taken us to our breaking point, we’ve survived. And I know we’ll come out of 2020 as resilient as ever!
Despite the challenges of this year, truck dealers continued to work hard to keep the ground fertile so that our markets could grow through even the toughest conditions.
Each dealer has a pivotal role to play in our advocacy. Now that the 2020 Washington Conference has come and gone, our advocacy and grassroots work must continue.
The COVID-19 pandemic has opened a greater dialogue between automakers and dealers, and we cannot miss this chance for the advancement of the industry that many of us have spent our lives building.