Steering the Next Generation of Service Technicians
Nick Latino shares the tools that helped him cruise to success in his career.
Cleaning Up Obsolete Parts: Turn Loss to Profit in Three Moves
So. You’ve awakened to the fact that you have an obsolete parts problem. It’s pushing your expenses up, your productivity and profit down, and driving your best techs away.
One NADA
NADA is the force that unites new-car dealerships against the obstacles they couldn’t overcome individually.
How to Sabotage Repeat Vehicles Sales in Seven Steps
For the next few minutes, let’s think of the obsolete parts on your shelves as if they are the first domino in a series within your dealership.
Auto Loan Delinquency Doesn’t Suggest the Sky is Falling; it Suggests the Exact Opposite
A recent article by employees of the New York Federal Reserve Bank’s Research and Statistics Group provided an update (of sorts) on the state of auto lending at the end of 2018.
Setting Performance Goals for Employees Drives Dealership Success
No one can achieve their most challenging goals without help. We all need support and assistance from our managers, peers and our team of employees to ensure our success.
ATD Salutes Our Leaders on Valentine’s Day
The ATD board’s central mission is to represent truck dealers through federal advocacy, industry relations, education and other key services.
Lost Sales and Flossing
I get asked every week by NADA Academy Students, “If tracking lost sales is so important, why do our parts department managers brush it off like it’s no big deal?” Well there could be many reasons.
NADA Market Beat: U.S. Light-Vehicle Sales Down 3%
U.S. light-vehicle sales fell by 3.0% compared to this time last year. Many segments posted declines or were flat, although the popular pickup and crossover segments gained market share relative to January 2018.
Solving the Technician Shortage Crisis
The NADA Foundation recently launched a new Workforce Initiative designed to promote technician careers among target demographics across the country.
