Category: Safety and Recalls

100 Years of Standing Up for Our Customers

We should never forget that this association’s genesis was in 1917 when dealers wanted to defend their customers from unfair policies in Washington, D.C.

To Drive or Not to Drive: On Recalls, That is the Only Question — and Only Because of Parts

Many have lost sight of the core issue at hand, which is what to do with recalled vehicles while consumers and dealers are awaiting replacement parts from the manufacturers. Because when we’re talking about recalls, parts are everything.