Category: Dealership Operations

Digital Retailing Disruption – The Dealer Perspective

While the coronavirus pandemic accelerated the implementation of digital retailing tools, dealers are focused on aligning with their customers’ wants and needs.

The Best Ideas in the Worst of Times from ATD 20 Groups and Consultant Ray Grapsy

The role truck dealers play during a pandemic is critical. Ray Grapsy, ATD 20 Group consultant, presented the best ideas from 20 Group truck dealers in the lifeline series webinar The Best Ideas from ATD 20 Groups: In Times of COVID-19 Pandemic.

NADA Wants Your Coronavirus Community Story

NADA wants to highlight what dealers are doing to support their local communities, including first responders, charitable organizations and families, during this difficult time. Tell us about your experience and your staff, community and store.

Best Practices for Using Zoom and Other Digital Collaboration Platforms

If you use Zoom for meetings and collaborations, there are ways to protect your organization and your meetings from disruption.

Online Sales: What Dealers Need to Know

Due to the coronavirus, new-vehicle sales have plummeted 34% in March…hundreds of showrooms are dark, with 22 states enforcing restrictions on in-person sales…and many businesses have shuttered under numerous shelter-in-place measures. Under these circumstances, dealers are rightly turning to online sales.

Keeping the Wheels Turning in the Accounting Office with a Remote Workforce

To help dealers ensure that their accounting departments continue to support the needs of the dealership, NADA hosted a webinar, Keeping the Wheels Turning in the Accounting Office with a Remote Workforce.

Best Ideas from NADA 20 Groups and Consultant Tim Gavin

Dealerships are powerful economic engines for America, and cash flow is the fuel that runs the motor. But right now, the gauge is nearing empty. Here’s how to start filling up.

Managing Service Operations: Making it through the COVID-19 Pandemic

As the coronavirus pandemic continues to hold the country captive, auto repair and service departments at franchised car dealers remain open for business, ensuring the safety and reliability of personal transportation for all Americans.

Build a 60 Day Profit Protection Plan

The fifth webinar in the NADA Dealership Lifeline Webinar Series explored how dealers can quickly adapt to the circumstances caused by the coronavirus pandemic and positively impact the profitability of their businesses.

An Employee Has COVID-19 Symptoms or Tests Positive…Here’s What to Do

The latest in NADA’s Dealership Lifeline Webinar series addresses the literal lifeline of your employees, your customers and all those involved when someone tests positive for the novel coronavirus—or has a suspected infection.