Category: Dealership Operations

National Automobile Dealers Association, Tysons, Va.

2018 NADA Year in Review

In 2018, NADA was active on many fronts, including several legislative and regulatory actions that have had a powerful impact on dealers and their stores.

NADA Foundation Launches Workforce Initiative Interactive Website for Aspiring Service Techs

The National Automobile Dealers Association (NADA) Foundation has announced the next phase of its Workforce Initiative, which includes the launch of a new consumer-facing website – http://www.nadafoundation.org – to promote the value of service technician jobs…

NADA Show 2019 is Off and Running in San Francisco: A Recap of Day One

More than 22,000 people from all aspects of the automotive retail sector descended on San Francisco on Thursday as NADA Show 2019 and the concurrent American Truck Dealers (ATD) Show kicked off.

NADA Show 2019 to Offer Numerous NADA Expert-Led Workshops in San Francisco

“NADA is proud to showcase our world class education designed by the best subject matter experts in the industry, alongside our development team, to come up with the most relevant ways to make our dealers more successful today,” said Hal Wurster, vice president of NADA Dealership Operations.

NADA Market Beat: U.S. Light-Vehicle Sales Up 1.5%

Despite rising interest rates and a volatile stock market, U.S. light-vehicle sales closed out 2018 strong. The SAAR of 17.51 million in December 2018 was the second highest of the year, as sales for the month were up 1.5% compared to December 2017.

#WomenInAutomotive Video Contest: Share Your Story for a Chance to Win

Are you a woman who works in automotive retail? If yes, please share a quick video talking about your experience, and join us in encouraging other women to consider pursuing automotive careers!

Are You Creating a ‘Culture of Coaching’ at Your Dealership?

Dealership managers who want to hone their management styles and establish a “culture of coaching” in all areas of the business will soon be able to participate in a new NADA Academy training program.

Why Can’t Some OEMs Just Do the Right (and Smart) Thing?

As we wind-down another good year of new-vehicle sales and get ready for what could be tougher sledding, I have a request for some of our OEM business partners: Do the right thing by your dealers—it’s also smart business.

What I Learned About Service Department Economics From My Third-Grade Grammar Teacher

Way back in third-grade, while I was daydreaming in Mrs. Watson’s class, I almost missed a lesson that would be a success-driver decades later.

An Old New Trend in F&I

Better customer satisfaction and faster transaction times are just a couple of benefits to this old-new trend. Many dealers are also seeing an increase in product sales.