Category: Dealership Operations

Responding to Coronavirus: NADA Provides Updates on Action, New Law

The new law provides certain eligible employees with potential coronavirus-related emergency paid sick leave, emergency family and medical leave, and expanded unemployment insurance.

Dealers Should be on the Lookout for False Call “SPAM” Indications or Other Call Completion Issues

There have been many reports from healthcare providers, pharmacies, grocers, retailers, utility companies, banks, credit unions and financial service providers, among others, that routine, important customer service calls from are being blocked by the providers because of this protocol. NADA has recently received reports that dealers have also now begun to face these issues on calls made from their dealership.

The Academy Tradition: Setting the Standard for Lifelong Learning

What started as a program to prepare the sons and daughters of dealership owners to work in the family business has evolved into the premier educational opportunity for the entire automotive retail industry.

Announcing NADA Experience Contest to Celebrate Academy’s 40 Years

To celebrate the 40th anniversary of NADA Academy, we are excited to announce the 2020 NADA Academy Experience Contest. The contest will showcase the lives and legacies of graduates who embody the mission of NADA academic excellence and leadership.

DOD Grants Joint NADA/AFSA Petition to Withdraw Q&A 2 from December 2017 MLA Interpretive Rule

“This is a great victory for military service members and their families. It is critically important for members of the military to have the ability to purchase valuable credit-related products such as optional GAP Waiver protection when they finance the purchase of a new vehicle.”

NADA Show 2021 Call for Speakers

NADA Show 2021 Call for Speakers Opens March 10

Read more about the Call for Speakers process and get ready to submit your workshop proposal for next year’s Show in New Orleans.

Who is your favorite Financial Coach?

NADA is offering a five-day Financial Management Seminar on March 16-2020 in Austin, Texas. This seminar is a great opportunity for your general manager and office manager/controller to learn how to mine information from your financial statement and improve overall operation and profitability. 

Retail Automotive Hiring Benchmarks

While dealerships respond to online consumer leads within 24 hours or less, it takes them five days or more to get back to a job applicant. “The biggest thing we can do to staff our dealerships is review applicants faster, respond quickly and have a consistent applicant process.”

How to Build a Diverse and Inclusive Dealership Culture

Most dealerships are aware of the impact and importance of diversity and inclusion in their workplaces. But what can dealers do to promote more diversity and inclusion?

NADA’s Human Capital 20 Group Improves Employee Recruitment and Retention

Now, thanks to a partnership with Hireology, NADA’s Human Capital 20 Group is connecting human resources professionals so they can share best practices and resources to find, develop and retain talent.