Category: Dealership Operations

OSHA Safe + Sound Week is Important Time to Audit Coronavirus Safety Standards at Dealerships

As operating in the coronavirus environment is the new normal, the Occupational Safety and Health Administration’s (OSHA) Safe + Sound Week, the week of August 10 to 16, is a good time to evaluate a dealership’s new operating procedures and optimize them for the long haul.

Dealers Win Critical Court Decision Against CDK, Reynolds & Reynolds

Dealers in Arizona scored a major victory late Friday when the U.S. District Court in Arizona ruled strongly in favor of a 2019 law that gives local dealerships greater ability to protect customer data that resides in dealer management systems.

Data Security and Privacy: What Dealers Need to Know

Increasingly stringent data security and privacy laws mean that technology providers will play a critical role in meeting these requirements for dealerships.

FCC Issues Ruling on “Peer-to-Peer” Texting Platforms

On June 25, 2020, the Federal Communications Commission (“FCC”) issued a Declaratory Ruling (“Ruling”) relating to text messages, autodialers, and the Telephone Consumer Protection Act (TCPA).

Dealerships Jobs Starting Climb Back From April Lows

New data out of the Bureau of Labor Statistics (BLS) shows that franchised dealerships added 80,200 jobs in May, an extremely encouraging sign for employment in U.S. automotive retail.

Top Google Analytic Reports Dealers Should Know

When COVID-19 shuttered showrooms and kept employees home, digital retailing became a necessity for many auto dealers. But simply conducting sales online is not enough.

NADA Hosts Second Virtual Town Hall Meeting Offering Dealers Latest Updates During COVID-19

While full recovery is months ahead, Chairman Rhett Ricart, and President and CEO Peter Welch addressed dealers during NADA’s second all-dealer virtual town hall on Thursday, May 22.

Comprehensive Planning for Reopening Your Dealership

Reopening dealerships safely requires a comprehensive checklist that includes every aspect of the business: facilities, inventory and employees.

NADA Chairman Says Dealers Are Helping America Get Back to Work

“America’s auto dealers are putting people back to work,” said NADA Chairman Rhett Ricart in a recent video message to dealers, employees and customers.

How Digital Retailing Impacts Profitability

NADA Academy instructor Michael Lucki and Roadster chief marketing officer Michelle Denogean examined profitability for dealership sales relative to a dealers’ digital retailing capabilities, and shared best practices on how to increase profitability per vehicle sold.