Category: Dealership Operations

The Equifax Data Breach – What Dealers Should Know

Given the number of people affected and the sensitive type of information exposed, dealers should understand the basics of the breach and what it means for their customers.

These 5 New-Car Dealerships are Changing the Face of Automotive Retail

MyDealership.org is an initiative by America’s local new car and truck dealerships, designed to show the benefits of local dealerships to consumers, local communities, and car manufacturers.

A Good Relationship Is a Two-Way Street

I am holding strong to the stance that if factory efforts such as stair-step incentive programs run afoul of everything we and our customers care about, including fairness and transparency, then we are obliged to tell our factory partners that the stairs are merely steps leading directly to the basement.

Host a Member of Congress at Your Dealership in August

The August congressional recess presents a rare opportunity to educate our elected officials on our own home turfs and on our key policy issues.

VIDEO: Lithia Motors Founder Discusses Importance of 20 Group Participation

We recently traveled to Medford, Oregon to chat with Sid DeBoer, founder and chairman of Lithia Motors, about his experience with 20 Groups.

3 Reasons to Attend America’s Premier Dealership Training Program

If you work in automotive retail, chances are that you or someone you know has benefited from the NADA Academy. Founded in 1979, the industry standard for dealership operations training has prepared generations of automotive leaders for successful dealership careers.