Category: Dealership Operations

Peer-Reviewed Study: Dealership Competition Lowers Consumer Prices

New study in the journal Applied Economics analyzed data on new car sales, finding that dealership competition “significantly” lowers consumer prices on new car and truck purchases.

Automotive Dealership Store

The Sad, Lazy Myth of the ‘Middleman’

Dealerships take care of their customers for the entire lifetime of the automobile across the entire automotive ecosystem, not just the point of sale.

2021 Auto Executive Webinar Series

2021 Auto Executive Outlook: What Dealers Need to Know for the New Year

Prepare your dealership team for the coming year and get ready for this year’s NADA Show with this timely dealer learning.

North Carolina Dealer Launches Classic Car Restoration Contest to Keep Service Department Employees Working

John Hiester of the Heister Automotive Group in Fuquay-Varina, N.C. created a competition pinning teams of service employees against each other to restore classic vehicles.

Virtual Exchange at NADA Show

Virtual Exchange Helps Dealers Brainstorm Business Challenges

Dealer-to-dealer discussions share solutions for the most pressing dealership business questions at NADA Show.

Relaunching the NADA Experience Contest to Celebrate Academy Alumni

To celebrate and recognize our alumni, we are excited to announce the relaunch of the NADA Academy Experience Contest. The contest will showcase the lives and legacies of graduates who embody the mission of NADA academic excellence and leadership.

Adapting Dealer and OEM Priorities in Light of Covid

We want to work with our OEM partners to ensure that the customer satisfaction that is at record levels stays that way.

OSHA Safe + Sound Week is Important Time to Audit Coronavirus Safety Standards at Dealerships

As operating in the coronavirus environment is the new normal, the Occupational Safety and Health Administration’s (OSHA) Safe + Sound Week, the week of August 10 to 16, is a good time to evaluate a dealership’s new operating procedures and optimize them for the long haul.

Dealers Win Critical Court Decision Against CDK, Reynolds & Reynolds

Dealers in Arizona scored a major victory late Friday when the U.S. District Court in Arizona ruled strongly in favor of a 2019 law that gives local dealerships greater ability to protect customer data that resides in dealer management systems.

Data Security and Privacy: What Dealers Need to Know

Increasingly stringent data security and privacy laws mean that technology providers will play a critical role in meeting these requirements for dealerships.