Category: Compliance

OSHA Safe + Sound Week is Important Time to Audit Coronavirus Safety Standards at Dealerships

As operating in the coronavirus environment is the new normal, the Occupational Safety and Health Administration’s (OSHA) Safe + Sound Week, the week of August 10 to 16, is a good time to evaluate a dealership’s new operating procedures and optimize them for the long haul.

ABA Promotes Adoption of NADA Fair Credit Program

The action represents the latest recognition by a diverse and growing number of public and private groups of the value of the optional NADA fair credit program as an effective mechanism to address fair credit concerns while preserving competition in the marketplace. 

Online Sales: What Dealers Need to Know

Due to the coronavirus, new-vehicle sales have plummeted 34% in March…hundreds of showrooms are dark, with 22 states enforcing restrictions on in-person sales…and many businesses have shuttered under numerous shelter-in-place measures. Under these circumstances, dealers are rightly turning to online sales.

Responding to Coronavirus: NADA Provides Updates on Action, New Law

The new law provides certain eligible employees with potential coronavirus-related emergency paid sick leave, emergency family and medical leave, and expanded unemployment insurance.

Dealers Should be on the Lookout for False Call “SPAM” Indications or Other Call Completion Issues

There have been many reports from healthcare providers, pharmacies, grocers, retailers, utility companies, banks, credit unions and financial service providers, among others, that routine, important customer service calls from are being blocked by the providers because of this protocol. NADA has recently received reports that dealers have also now begun to face these issues on calls made from their dealership.

DOD Grants Joint NADA/AFSA Petition to Withdraw Q&A 2 from December 2017 MLA Interpretive Rule

“This is a great victory for military service members and their families. It is critically important for members of the military to have the ability to purchase valuable credit-related products such as optional GAP Waiver protection when they finance the purchase of a new vehicle.”

Get the Latest Legal and Regulatory Updates for Dealers at NADA Show 2020

NADA Show Legal and Regulatory education sessions will address the latest hot topics for dealers and provide the information you need to stay up-to-date with dealership processes.

No Better Time Than Now to Evaluate Dealership Website Accessibility

With the new year less than a month away, it is a good time for franchised new-car dealers to evaluate their websites for accessibility and reaffirm our commitment to website accessibility.

Proposed Safeguards Rule Changes Aren’t the Right Path Forward for Dealers

While we all support protecting customer information and dealers should proactively review with their vendors the adequacy of their security measures, the FTC’s proposed one-size-fits-all rulemaking is not the right approach.

Cost Effective Ways to Improve Dealership Safety

Safety and health initiatives can prevent workplace injuries and illnesses. In fact, studies have shown that effective safety and health initiatives can save $4 to $6 for every dollar invested.