Category: Compliance

Responding to Coronavirus: NADA Provides Updates on Action, New Law

The new law provides certain eligible employees with potential coronavirus-related emergency paid sick leave, emergency family and medical leave, and expanded unemployment insurance.

Dealers Should be on the Lookout for False Call “SPAM” Indications or Other Call Completion Issues

There have been many reports from healthcare providers, pharmacies, grocers, retailers, utility companies, banks, credit unions and financial service providers, among others, that routine, important customer service calls from are being blocked by the providers because of this protocol. NADA has recently received reports that dealers have also now begun to face these issues on calls made from their dealership.

DOD Grants Joint NADA/AFSA Petition to Withdraw Q&A 2 from December 2017 MLA Interpretive Rule

“This is a great victory for military service members and their families. It is critically important for members of the military to have the ability to purchase valuable credit-related products such as optional GAP Waiver protection when they finance the purchase of a new vehicle.”

Get the Latest Legal and Regulatory Updates for Dealers at NADA Show 2020

NADA Show Legal and Regulatory education sessions will address the latest hot topics for dealers and provide the information you need to stay up-to-date with dealership processes.

No Better Time Than Now to Evaluate Dealership Website Accessibility

With the new year less than a month away, it is a good time for franchised new-car dealers to evaluate their websites for accessibility and reaffirm our commitment to website accessibility.

Proposed Safeguards Rule Changes Aren’t the Right Path Forward for Dealers

While we all support protecting customer information and dealers should proactively review with their vendors the adequacy of their security measures, the FTC’s proposed one-size-fits-all rulemaking is not the right approach.

Cost Effective Ways to Improve Dealership Safety

Safety and health initiatives can prevent workplace injuries and illnesses. In fact, studies have shown that effective safety and health initiatives can save $4 to $6 for every dollar invested.

OSHA Safe + Sound Week is a Good Time to Evaluate Dealership Workplace Safety Standards

With the annual OSHA Safe + Sound Week upon us, it is a great time to evaluate your dealership’s workplace health and safety and review the tools available to enhance compliance

What is the “Consumer Review Fairness Act” and Why Should Dealers Care?

The FTC announced the second in a series of recent enforcement actions against a variety of small businesses under the CRFA. The announcement outlined two proposed FTC administrative complaints and orders against businesses who allegedly were using form contracts to impede honest customer reviews as well as proposed settlements.