North Carolina Dealer Launches Classic Car Restoration Contest to Keep Service Department Employees Working
John Hiester of the Heister Automotive Group in Fuquay-Varina, N.C. created a competition pinning teams of service employees against each other to restore classic vehicles.
NADA Show 2021 is bigger, better and jam-packed with keynote speakers, workshops and education sessions that the entire dealership can benefit from.
It is my hope that the rest of the industry, including automakers, heed the lessons already learned, and truly listen to what their own customers are telling them about the importance of convenience, flexibility, transparency and fairness in the vehicle sales process.
To celebrate and recognize our alumni, we are excited to announce the relaunch of the NADA Academy Experience Contest. The contest will showcase the lives and legacies of graduates who embody the mission of NADA academic excellence and leadership.
For 2020, we expect that new light-vehicle sales will total 14.2 million units. There may be some regional ups and downs in sales as the country deals with spikes in COVID-19 cases throughout the winter months.
We want to work with our OEM partners to ensure that the customer satisfaction that is at record levels stays that way.
Despite everything that’s taken us to our breaking point, we’ve survived. And I know we’ll come out of 2020 as resilient as ever!