Earlier this month I had the privilege of addressing the Automotive Press Association in Detroit. I told the journalists there that American auto dealers share the same passion: to serve the needs of the car-buying public as efficiently as we can.
Employment and payroll at U.S. new-car dealerships continued to rise through the first six months of 2017, according to a new midyear report released today by the National Automobile Dealers Association.
The outstanding case that will be heard by the Supreme Court this month is: Do dealership service advisors fall within the federal “salesmen, partsmen and mechanics” overtime pay exemption under the Fair Labor Standards Act?
NADA Chairman Mark Scarpelli on Tuesday urged automakers to consider how stair-step incentive programs are damaging their brands, and alerted manufacturers about the unintended consequences of such programs that erode consumer trust and lead to a lack of loyalty to – and desire for – their brands over time.
“From start to finish, the nation’s franchised new-car dealership network has to benefit consumers in newer ways than ever before,” said Wes Lutz, 2018 chairman-elect.